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September 30, 2020
Dubai Taxi In Safe Hands service proves popular despite Covid-19 challenges
RTA’s Dubai Taxi Company (DTC) revealed that passenger demand for its ‘In Safe Hands’ service continued unabated despite the challenges of the Covid-19. The public uptake of the service is credited to its privacy, comfort and safety on the go for a wide spectrum of riders, especially children, students, ladies and senior citizens and residents.
RTA’s Dubai Taxi Company (DTC) revealed that passenger demand for its ‘In Safe Hands’ service continued unabated despite the challenges of the Covid-19. The public uptake of the service is credited to its privacy, comfort and safety on the go for a wide spectrum of riders, especially children, students, ladies and senior citizens and residents.
“The ‘In Safe Hands’ taxi service was launched in 2011 to provide additional privacy and convenience to certain segments of riders for their daily commute. The features of the service make it quite popular amongst users despite the outbreak of Covid-19 as the precautionary measures in place include the sanitisation of both the vehicle and the driver to ensure the safety of riders. Measures taken generated a great response and confidence in the service amongst riders,” said Marwan Al Zarooni, Director of Operation and Commercial Affairs, Dubai Taxi Company, RTA.
“In 2019, the DTC signed up 400 contracts for lifting women, children, students, senior citizens, residents and people of determination. The contracts were of a weekly, monthly or annual basis, and allow the booking of the favourite driver, be it male or female. It also enables using the services of the same selected driver during the contract period,” he continued.
“The service is available on regular Dubai Taxi vehicles, in addition to classy modern vehicles like Tesla, Infiniti and Lexus, within competitive service rates of 25 dirhams cost of opening the counter for all categories plus 1.86 dirham per kilometre, with discounts available based on contract period. The service can be booked through DTC’s Call Centre (Tel: 80088088) or website (www.dubaitaxi.ae). The service is also available 24/7 hours at the Dubai airports. The DTC seeks to develop creative solutions that render the service both enjoyable and convenient while complying with the applicable rules in this regard. Such efforts contribute to realising DTC’s vision aiming at being pioneers in safe, reliable and smart transport services’,” concluded Al Zarooni.
