Commercial Buses

Commercial Bus

Efficient employee transport solutions with modern, technology-equipped buses.

Commercial Buses

Description

The Commercial Bus service has been designated for mass transport for employees/group of individuals of companies in Dubai, with a fleet of modern buses equipped with the latest technologies, to ensure that the business leaders transport their staff in a safe, comfortable and available at all times, within flexible and cost-effective contracts. The DTC Commercial Bus Service is an officially registered bus service authorized by RTA for transportation of passengers.

Eligibility

All individuals and companies are eligible to benefit from this service.

Required Documents

Contractual Documents (as applicable)

Service Fees

As per contract

Payment Methods

  • Card
  • Cash
  • Bank Transfer

Average Processing Time

As per contract

Average Delivery Time

As per contract

Service Delivery Channel

Email

Customer Care Channel

Website

Mobile Application

  • DTC App

Call Centers

  • DTC Call Center

Exclusive Locations

  • Dubai Mall
  • Atlantis Hotel
  • Global Village
  • Hatta
  • Dubai Airports and Port Rashid

Social Media

  • DTC Social Media Platforms

Offices

  • DTC Customer Happiness Office

Government Platforms

  • Smart MAJLIS
  • 04.gov (The unified interactive platform between Dubai Government and its Customers)

Email

Process

Email (Sales)

  • The customer sends an email in order to book a Commercial Bus Service
  • The executive handling the email will send the list of documents required and request for customer details (like passenger pick up and drop off location etc.) along with the contract.
  • After this the customer will fill in and sign the contract.
  • The bus heads to the customer’s location at the requested time.

Validity

The service is valid till the validity of the contract.

Service Outcome

A DTC Commercial Bus (White Color) with/without driver (As per contract stipulation).

Terms and Conditions

Terms and conditions as mentioned in the contract.

Frequently Asked Questions

Can I hire a bus without a driver?

Yes you can hire a bus without a driver if required.

Can I hire a bus for a day or shorter time period?

Yes a bus can be taken for as little as an hour.

Can I use the bus to go across Emirates?

Yes the bus can go across Emirates.

What are channels to raise complaints for Commercial Bus?

The customer can raise a complaint on the following channels:

  • DTC Website
  • DTC App
  • DTC Call Center
  • Dubai Mall
  • Atlantis Hotel
  • Global Village
  • Hatta
  • Dubai Airports and Port Rashid
  • DTC Social Media Platforms
  • DTC Customer Happiness Office
  • Smart Majlis
  • 04.gov
  • customers.happiness@dtc.gov.ae
Overview

Description

The Commercial Bus service has been designated for mass transport for employees/group of individuals of companies in Dubai, with a fleet of modern buses equipped with the latest technologies, to ensure that the business leaders transport their staff in a safe, comfortable and available at all times, within flexible and cost-effective contracts. The DTC Commercial Bus Service is an officially registered bus service authorized by RTA for transportation of passengers.

Eligibility

All individuals and companies are eligible to benefit from this service.

Required Documents

Contractual Documents (as applicable)

Service Fees

As per contract

Payment Methods

  • Card
  • Cash
  • Bank Transfer

Average Processing Time

As per contract

Average Delivery Time

As per contract

Ways to Apply

Service Delivery Channel

Email

Customer Care Channel

Website

Mobile Application

  • DTC App

Call Centers

  • DTC Call Center

Exclusive Locations

  • Dubai Mall
  • Atlantis Hotel
  • Global Village
  • Hatta
  • Dubai Airports and Port Rashid

Social Media

  • DTC Social Media Platforms

Offices

  • DTC Customer Happiness Office

Government Platforms

  • Smart MAJLIS
  • 04.gov (The unified interactive platform between Dubai Government and its Customers)

Email

Service Details

Process

Email (Sales)

  • The customer sends an email in order to book a Commercial Bus Service
  • The executive handling the email will send the list of documents required and request for customer details (like passenger pick up and drop off location etc.) along with the contract.
  • After this the customer will fill in and sign the contract.
  • The bus heads to the customer’s location at the requested time.

Validity

The service is valid till the validity of the contract.

Service Outcome

A DTC Commercial Bus (White Color) with/without driver (As per contract stipulation).

Terms and Conditions

Terms and conditions as mentioned in the contract.

FAQs

Can I hire a bus without a driver?

Yes you can hire a bus without a driver if required.

Can I hire a bus for a day or shorter time period?

Yes a bus can be taken for as little as an hour.

Can I use the bus to go across Emirates?

Yes the bus can go across Emirates.

What are channels to raise complaints for Commercial Bus?

The customer can raise a complaint on the following channels:

  • DTC Website
  • DTC App
  • DTC Call Center
  • Dubai Mall
  • Atlantis Hotel
  • Global Village
  • Hatta
  • Dubai Airports and Port Rashid
  • DTC Social Media Platforms
  • DTC Customer Happiness Office
  • Smart Majlis
  • 04.gov
  • customers.happiness@dtc.gov.ae

What People Say
About DTC

Excellent. On time. Safe driving.

Pancham Hariramani

me and my friend ride a taxi from marina to our place we forget that we are riding a taxi as we observe the taxi super clean now and smell fresh and shiny.

Helen Grace Ugalde

Very good service

Arvind Agrawal (aa)‬‏

Impressive initiative by DTC! Leveraging AI to enhance driver performance and optimize service is a forward-thinking approach. Great  DTC for prioritizing safety and efficiency for its customers.

Ata Atayew

"Great reasonable taxi service. I definitely recommend DTC"

Angela Freeman

"Thank you DTC I lost my original apple AirPods Pro and my office and House keys thank to DTC lost and found team that found the itme and give to me safe and sound thank you do give this good service am happy to be UAE resident 🇦🇪"

Usama Khalil

"Luxury vehicle with professional drivers"

Ahmad

"Amazing driver"

Immad Bari

"Best service from best company"

nizarrem

"Drivers are courteous and willing to assist."

Julius (Ilyong da adventurer)

"Their POD taxi initiate is one of its kind. Courteous and friendly drivers. Clean and tidy cars."

Muhammad Azeem Shahid

"Dubai Taxi Corporation (DTC) stands as a testament to Dubai's commitment to offer world-class transportation services to its residents and visitors alike."

Gagan Deep Kataria

Nice service respond on time thanks for your help

Aliahmadbutt Usama

Every time we use DTC app, they reach on time and the driver are Polite.

Ayesha Alswidiy

Excellent. On time. Safe driving.

Pancham Hariramani

me and my friend ride a taxi from marina to our place we forget that we are riding a taxi as we observe the taxi super clean now and smell fresh and shiny.

Helen Grace Ugalde

Very good service

Arvind Agrawal (aa)‬‏

Mashallah very amazing service

Ata Atayew

"Great reasonable taxi service. I definitely recommend DTC"

Angela Freeman

"Thank you DTC I lost my original apple AirPods Pro and my office and House keys thank to DTC lost and found team that found the itme and give to me safe and sound thank you do give this good service am happy to be UAE resident 🇦🇪"

Usama Khalil

"Luxury vehicle with professional drivers"

Ahmad

"Amazing driver"

Immad Bari

"Best service from best company"

nizarrem

"Drivers are courteous and willing to assist."

Julius (Ilyong da adventurer)

"Their POD taxi initiate is one of its kind. Courteous and friendly drivers. Clean and tidy cars."

Muhammad Azeem Shahid

"Dubai Taxi Corporation (DTC) stands as a testament to Dubai's commitment to offer world-class transportation services to its residents and visitors alike."

Gagan Deep Kataria

Nice service respond on time thanks for your help

Aliahmadbutt Usama

Every time we use DTC app, they reach on time and the driver are Polite.

Ayesha Alswidiy