Delivery Service

Delivery Service

Expand your reach with our comprehensive, agile delivery logistics services.

Delivery Service
Overview
Ways to Apply
Service Details
FAQs

Description

DTC has recently ventured into “Delivery as a Service” with the formation of a dedicated section and an experienced Operations team. DTC currently operates 700 Motorbike fleet in Operations which will be expanded in the coming months. It aims to provide outsourced last mile delivery logistics (manpower, asset and operational support) to different companies such as food aggregators, pharmacies and groceries, to support the growth of customer base of ecommerce and quick commerce companies within Dubai.

Eligibility

Businesses that require last mile delivery logistics.

Required Documents

  • Trade License
  • VAT Registration Certificate

Service Fees

As per the contractual agreement, business requirements and nature of services availed.

Payment Methods

As per the contractual agreement.

Average Processing Time

Depending on the scope of services requested.

Average Delivery Time

As per the contractual agreement.

Service Delivery Channel

Email (Delivery)

  • delivery.ops@dtc.gov.ae

Customer Care Channel

Email (Delivery)

Process

Email (Delivery & IMS)

  • The customer shall reach out to DTC via email or network references with the delivery requirements of their business.
  • DTC to set up an introductory call or meeting to understand the scope of services required (Asset Category/Manpower to be deployed/Time Frame/Tech requirements). 
  • The commercials are discussed, and the contract is finalized.

Validity

As per the contractual agreement.

Service Outcome

Fleet of dedicated Delivery bikes, riders, and operational experience support.

Terms and Conditions

Terms and conditions as mentioned in the contract.

Frequently Asked Questions

Does DTC provide bikes and drivers together or only bikes?

DTC only provides bikes and drivers together. They do not provide only bikes or only drivers standalone.

What are the channels through which Delivery Service can be availed?

The delivery service can be availed through the following email: delivery.ops@dtc.gov.ae 

Overview

Description

DTC has recently ventured into “Delivery as a Service” with the formation of a dedicated section and an experienced Operations team. DTC currently operates 700 Motorbike fleet in Operations which will be expanded in the coming months. It aims to provide outsourced last mile delivery logistics (manpower, asset and operational support) to different companies such as food aggregators, pharmacies and groceries, to support the growth of customer base of ecommerce and quick commerce companies within Dubai.

Eligibility

Businesses that require last mile delivery logistics.

Required Documents

  • Trade License
  • VAT Registration Certificate

Service Fees

As per the contractual agreement, business requirements and nature of services availed.

Payment Methods

As per the contractual agreement.

Average Processing Time

Depending on the scope of services requested.

Average Delivery Time

As per the contractual agreement.

Ways to Apply

Service Delivery Channel

Email (Delivery)

  • delivery.ops@dtc.gov.ae

Customer Care Channel

Email (Delivery)

Service Details

Process

Email (Delivery & IMS)

  • The customer shall reach out to DTC via email or network references with the delivery requirements of their business.
  • DTC to set up an introductory call or meeting to understand the scope of services required (Asset Category/Manpower to be deployed/Time Frame/Tech requirements). 
  • The commercials are discussed, and the contract is finalized.

Validity

As per the contractual agreement.

Service Outcome

Fleet of dedicated Delivery bikes, riders, and operational experience support.

Terms and Conditions

Terms and conditions as mentioned in the contract.

FAQs

Does DTC provide bikes and drivers together or only bikes?

DTC only provides bikes and drivers together. They do not provide only bikes or only drivers standalone.

What are the channels through which Delivery Service can be availed?

The delivery service can be availed through the following email: delivery.ops@dtc.gov.ae 

What People Say
About DTC

Excellent. On time. Safe driving.

Pancham Hariramani

me and my friend ride a taxi from marina to our place we forget that we are riding a taxi as we observe the taxi super clean now and smell fresh and shiny.

Helen Grace Ugalde

Very good service

Arvind Agrawal (aa)‬‏

Impressive initiative by DTC! Leveraging AI to enhance driver performance and optimize service is a forward-thinking approach. Great  DTC for prioritizing safety and efficiency for its customers.

Ata Atayew

"Great reasonable taxi service. I definitely recommend DTC"

Angela Freeman

"Thank you DTC I lost my original apple AirPods Pro and my office and House keys thank to DTC lost and found team that found the itme and give to me safe and sound thank you do give this good service am happy to be UAE resident 🇦🇪"

Usama Khalil

"Luxury vehicle with professional drivers"

Ahmad

"Amazing driver"

Immad Bari

"Best service from best company"

nizarrem

"Drivers are courteous and willing to assist."

Julius (Ilyong da adventurer)

"Their POD taxi initiate is one of its kind. Courteous and friendly drivers. Clean and tidy cars."

Muhammad Azeem Shahid

"Dubai Taxi Corporation (DTC) stands as a testament to Dubai's commitment to offer world-class transportation services to its residents and visitors alike."

Gagan Deep Kataria

Nice service respond on time thanks for your help

Aliahmadbutt Usama

Every time we use DTC app, they reach on time and the driver are Polite.

Ayesha Alswidiy

Excellent. On time. Safe driving.

Pancham Hariramani

me and my friend ride a taxi from marina to our place we forget that we are riding a taxi as we observe the taxi super clean now and smell fresh and shiny.

Helen Grace Ugalde

Very good service

Arvind Agrawal (aa)‬‏

Mashallah very amazing service

Ata Atayew

"Great reasonable taxi service. I definitely recommend DTC"

Angela Freeman

"Thank you DTC I lost my original apple AirPods Pro and my office and House keys thank to DTC lost and found team that found the itme and give to me safe and sound thank you do give this good service am happy to be UAE resident 🇦🇪"

Usama Khalil

"Luxury vehicle with professional drivers"

Ahmad

"Amazing driver"

Immad Bari

"Best service from best company"

nizarrem

"Drivers are courteous and willing to assist."

Julius (Ilyong da adventurer)

"Their POD taxi initiate is one of its kind. Courteous and friendly drivers. Clean and tidy cars."

Muhammad Azeem Shahid

"Dubai Taxi Corporation (DTC) stands as a testament to Dubai's commitment to offer world-class transportation services to its residents and visitors alike."

Gagan Deep Kataria

Nice service respond on time thanks for your help

Aliahmadbutt Usama

Every time we use DTC app, they reach on time and the driver are Polite.

Ayesha Alswidiy

Our Blog

Featured blog posts

Explore insightful stories and tips in our featured blog posts – your gateway to Dubai's dynamic world.

View all posts

Dubai Taxi Company expands fleet with 250 new plates, reaching around 1,000 new plates this year

DTC reinforcing its position as Dubai’s largest taxi operator, has acquired another 250 new license plates for its taxi fleet in the recent auction by the Dubai Roads and Transport Authority (RTA), bringing its total taxi fleet to 6,210 vehicles.

November 14, 2024
Date:
November 14, 2024

DTC Delivers Robust 9M 2024 EBITDA Growth of 20% YoY to AED 432.2 million

DTC maintained strong momentum during the first nine months of 2024 as it continued to execute on its strategy of fleet expansion and expanding its lucrative exclusivity agreements. Revenue for the period increased 13% year-on-year to AED 1.60 billion, driven by positive performance across all its segments.

November 6, 2024
Date:
November 6, 2024

DTC and Bolt sign strategic partnership aiming to create the UAE’s largest e-hailing platform

Dubai Taxi Company PJSC (“DTC” or the “Company”), a leading provider of comprehensive mobility solutions in Dubai, has today announced it has signed a strategic partnership with Bolt, the global shared mobility platform, to launch its e-hailing platform in Dubai.

DTC
DTC
October 15, 2024
Date:
October 15, 2024
© 2024 Dubai Taxi Company. All rights reserved.