DTC My Driver

DTC My Driver

Transform your own car into a chauffeured experience with My Driver.

DTC My Driver
Overview
Ways to Apply
Service Details
FAQs

Description

DTC My Driver Service provides individuals or corporates with a fully trained and competent driver (without vehicle) to allow them to be driven around. The interested parties can use this service, for an agreed upon period (daily, weekly, or monthly), with the requirement that the customer has to provide a vehicle, with comprehensive insurance and fuel.

Eligibility

All individuals are eligible to benefit from this service.

Required Documents

  • Emirates ID copy or passport copy.
  • Copy of the car registration.
  • Copy of the insurance (fully insured).

Service Fees

  • Daily: 250 AED / 8 hours daily. Extra hours 40 AED per hour. (Add VAT 12.5 AED).
  • Weekly: 1000 AED / 8 hours daily / 5 working days. (Add VAT 50 AED).
  • Monthly: 3500 AED / 8 hours daily / 22 working daily / Saturday and Sunday not included. (Add VAT 175 AED).
  • In case requesting the service on Saturday or Sunday, there will be an extra charge of 250 AED for each day. Service payment in advance.
  • The driver will work on a straight shift of 8 hours.

Payment Methods

Bank Transfer to DTC account.

Average Processing Time

The service is delivered within 2 or 3 working days after sending the contract and documents.

Average Delivery Time

As per the agreed in the contract.

Service Delivery Channel

Email

  • DTC Service Email (InSafeHands.Mashawer@dtc.gov.ae)

Customer Care Channel

Website

Mobile Application

  • DTC App

Call Centers

  • DTC Call Centre
  • RTA Call Centre

Social Media

  • DTC Social Media Platforms

Offices

  • DTC Customer Happiness Office
  • RTA Customer Happiness Offices

Government Platforms

  • Smart MAJLIS
  • 2. 04.gov (The unified interactive platform between Dubai Government and its Customers)

Email

Process

Email

  • The customer sends email to DTC my driver service email id.
  • The Customer service agent sends a detailed email to the customer about steps to avail the service along with contract to be signed and the documents required to avail the service.
  • The customer shares the signed contract with DTC along with requested documents.
  • The DTC processes the customer request within 2-3 working date

Call Center

  • The customer contacts the DTC Call Centre and requests to avail my driver service.
  • The Customer service agent informs the customer about steps to avail the service and shares with customer the email with contract to be signed and the documents required to avail the service.
  • The customer shares the signed contract with DTC along with requested documents.
  • The DTC processes the customer request within 2-3 working days.

Validity

The service is valid till the validity of the contract.

Service Outcome

A dedicated trained driver for the time period agreed as per contract.

Terms and Conditions

Terms and conditions as mentioned in the contract.

Frequently Asked Questions

What is My Driver service?

Offering professional DTC Drivers on daily, weekly, monthly basis to Individuals or Corporates in order to drive their personal vehicles provided they have a valid insurance and fuel.

How can I hire a driver?

Customer can apply by calling 80088088.

For how many hours can I hire a driver?

Maximum 8 hours per day.

How much do I have to pay for the driver?

Following is the rate list for my driver service:

  • Daily: 250 AED / 8 hours daily. Extra hours 40 AED per hour. (Add VAT 12.5 AED).
  • Weekly: 1000 AED / 8 hours daily / 5 working days. (Add VAT 50 AED).
  • Monthly: 3500 AED / 8 hours daily / 22 working daily / Saturday and Sunday not included. (Add VAT 175 AED).
  • In case requesting the service on Saturday or Sunday, there will be an extra charge of 250 AED for each day. Service payment in advance.
  • The driver will work on straight shift of 8 hours.

Can I split the 8 hours of hiring?

No. The 8 hours are to be carried out uninterrupted and cannot be split.

Overview

Description

DTC My Driver Service provides individuals or corporates with a fully trained and competent driver (without vehicle) to allow them to be driven around. The interested parties can use this service, for an agreed upon period (daily, weekly, or monthly), with the requirement that the customer has to provide a vehicle, with comprehensive insurance and fuel.

Eligibility

All individuals are eligible to benefit from this service.

Required Documents

  • Emirates ID copy or passport copy.
  • Copy of the car registration.
  • Copy of the insurance (fully insured).

Service Fees

  • Daily: 250 AED / 8 hours daily. Extra hours 40 AED per hour. (Add VAT 12.5 AED).
  • Weekly: 1000 AED / 8 hours daily / 5 working days. (Add VAT 50 AED).
  • Monthly: 3500 AED / 8 hours daily / 22 working daily / Saturday and Sunday not included. (Add VAT 175 AED).
  • In case requesting the service on Saturday or Sunday, there will be an extra charge of 250 AED for each day. Service payment in advance.
  • The driver will work on a straight shift of 8 hours.

Payment Methods

Bank Transfer to DTC account.

Average Processing Time

The service is delivered within 2 or 3 working days after sending the contract and documents.

Average Delivery Time

As per the agreed in the contract.

Ways to Apply

Service Delivery Channel

Email

  • DTC Service Email (InSafeHands.Mashawer@dtc.gov.ae)

Customer Care Channel

Website

Mobile Application

  • DTC App

Call Centers

  • DTC Call Centre
  • RTA Call Centre

Social Media

  • DTC Social Media Platforms

Offices

  • DTC Customer Happiness Office
  • RTA Customer Happiness Offices

Government Platforms

  • Smart MAJLIS
  • 2. 04.gov (The unified interactive platform between Dubai Government and its Customers)

Email

Service Details

Process

Email

  • The customer sends email to DTC my driver service email id.
  • The Customer service agent sends a detailed email to the customer about steps to avail the service along with contract to be signed and the documents required to avail the service.
  • The customer shares the signed contract with DTC along with requested documents.
  • The DTC processes the customer request within 2-3 working date

Call Center

  • The customer contacts the DTC Call Centre and requests to avail my driver service.
  • The Customer service agent informs the customer about steps to avail the service and shares with customer the email with contract to be signed and the documents required to avail the service.
  • The customer shares the signed contract with DTC along with requested documents.
  • The DTC processes the customer request within 2-3 working days.

Validity

The service is valid till the validity of the contract.

Service Outcome

A dedicated trained driver for the time period agreed as per contract.

Terms and Conditions

Terms and conditions as mentioned in the contract.

FAQs

What is My Driver service?

Offering professional DTC Drivers on daily, weekly, monthly basis to Individuals or Corporates in order to drive their personal vehicles provided they have a valid insurance and fuel.

How can I hire a driver?

Customer can apply by calling 80088088.

For how many hours can I hire a driver?

Maximum 8 hours per day.

How much do I have to pay for the driver?

Following is the rate list for my driver service:

  • Daily: 250 AED / 8 hours daily. Extra hours 40 AED per hour. (Add VAT 12.5 AED).
  • Weekly: 1000 AED / 8 hours daily / 5 working days. (Add VAT 50 AED).
  • Monthly: 3500 AED / 8 hours daily / 22 working daily / Saturday and Sunday not included. (Add VAT 175 AED).
  • In case requesting the service on Saturday or Sunday, there will be an extra charge of 250 AED for each day. Service payment in advance.
  • The driver will work on straight shift of 8 hours.

Can I split the 8 hours of hiring?

No. The 8 hours are to be carried out uninterrupted and cannot be split.

What People Say
About DTC

Excellent. On time. Safe driving.

Pancham Hariramani

me and my friend ride a taxi from marina to our place we forget that we are riding a taxi as we observe the taxi super clean now and smell fresh and shiny.

Helen Grace Ugalde

Very good service

Arvind Agrawal (aa)‬‏

Impressive initiative by DTC! Leveraging AI to enhance driver performance and optimize service is a forward-thinking approach. Great  DTC for prioritizing safety and efficiency for its customers.

Ata Atayew

"Great reasonable taxi service. I definitely recommend DTC"

Angela Freeman

"Thank you DTC I lost my original apple AirPods Pro and my office and House keys thank to DTC lost and found team that found the itme and give to me safe and sound thank you do give this good service am happy to be UAE resident 🇦🇪"

Usama Khalil

"Luxury vehicle with professional drivers"

Ahmad

"Amazing driver"

Immad Bari

"Best service from best company"

nizarrem

"Drivers are courteous and willing to assist."

Julius (Ilyong da adventurer)

"Their POD taxi initiate is one of its kind. Courteous and friendly drivers. Clean and tidy cars."

Muhammad Azeem Shahid

"Dubai Taxi Corporation (DTC) stands as a testament to Dubai's commitment to offer world-class transportation services to its residents and visitors alike."

Gagan Deep Kataria

Nice service respond on time thanks for your help

Aliahmadbutt Usama

Every time we use DTC app, they reach on time and the driver are Polite.

Ayesha Alswidiy

Excellent. On time. Safe driving.

Pancham Hariramani

me and my friend ride a taxi from marina to our place we forget that we are riding a taxi as we observe the taxi super clean now and smell fresh and shiny.

Helen Grace Ugalde

Very good service

Arvind Agrawal (aa)‬‏

Mashallah very amazing service

Ata Atayew

"Great reasonable taxi service. I definitely recommend DTC"

Angela Freeman

"Thank you DTC I lost my original apple AirPods Pro and my office and House keys thank to DTC lost and found team that found the itme and give to me safe and sound thank you do give this good service am happy to be UAE resident 🇦🇪"

Usama Khalil

"Luxury vehicle with professional drivers"

Ahmad

"Amazing driver"

Immad Bari

"Best service from best company"

nizarrem

"Drivers are courteous and willing to assist."

Julius (Ilyong da adventurer)

"Their POD taxi initiate is one of its kind. Courteous and friendly drivers. Clean and tidy cars."

Muhammad Azeem Shahid

"Dubai Taxi Corporation (DTC) stands as a testament to Dubai's commitment to offer world-class transportation services to its residents and visitors alike."

Gagan Deep Kataria

Nice service respond on time thanks for your help

Aliahmadbutt Usama

Every time we use DTC app, they reach on time and the driver are Polite.

Ayesha Alswidiy

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