Dubai Taxi adds In-Safe Hands service to DTC app

The ‘In-Safe Hands’ service enables parents of students to pre-book taxis daily, weekly or monthly to lift their children to and from their schools. The service addresses the needs at places not covered by school buses.

Exceptional services

“DTC is keen to serve the needs of clients by offering them exceptional services, and at the same time enhance the integration of RTA’s multi-modal transport,” said Abdullah Ibrahim Al Meer, Director of Digitisation and Commercial Development, DTC.

“The addition of the ‘In-Safe Hands’ service to the DTC App is in line with DTC’s digitisation strategy. It is one of RTA’s initiatives to enhance the school transport service in the emirate. The In-Safe Hands service is available on the DTC app for users of Apple and Android. Last year, the service achieved a significant increase in demand, especially during the school year, and many parents of students and families are depended on it,” he added.

Qualified Personnel

DTC selects highly skilled and trained drivers to run this service to ensure top-class security of family members. DTC provides several channels for requesting the service like the DTC App, Customers Happiness Centre (80088088) and the e-mail address (InSafeHands.Mashwer@dtc.gov.ae).